Interface

Engaging a global workforce in the mission to reverse climate change

In 1994, Interface aimed to transform from a petroleum-based carpet maker to an environmentally sustainable company. After achieving Mission Zero, eliminating its environmental footprint by 2020, Interface launched Climate Take Back to reverse global warming. Interface partnered with thinkPARALLAX to reconnect employees with this new mission. Through global stakeholder research, we created a values-driven awareness campaign in eight languages, fostering alignment and momentum around Climate Take Back.

Key outcomes

01

Created a video series featuring the CEO, leaders, and employees.

02

Mailed 'Our Unfolding Journey' storybooks and a CEO letter to all employees.

03

Developed digital guides for leaders to facilitate conversations about the new mission.

04

Installed interactive walls for ongoing engagement with questions and prompts.

05

Designed image-driven posters featuring real employees to reinforce the mission's messaging.

Key deliverables

We re-engaged Interface's global workforce, fostering alignment with the Climate Take Back mission through a values-driven, multi-language awareness campaign.

Our impact

Our approach was guided by our philosophy for Strengthening a Company Culture, which describes how our values shape our beliefs, our beliefs inform our attitudes, and our attitudes determine our behaviors. In order to foster a behavioral outcome of reconnection and re-engagement, then, we needed to begin with values.

To effectively develop a values-driven employee awareness campaign, we first conducted extensive global stakeholder research to gather input from all levels of the organization. We then leveraged that research to develop effective strategy and engagement tactics resulting in a multi-touchpoint campaign, developed in eight different languages and rolled out in homes, offices, and factories around the world.  The campaign activation raised awareness of Interface’s values, the success of Mission Zero, and the launch of Climate Take Back, all while simultaneously instilling alignment and momentum among employees.


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